Server Down  [SOLVED]

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Server Down  [SOLVED]

Postby Bilko » Mon Apr 27, 2015 11:12 am

Seems the server is having trouble again today (April 27) very high pings.
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Re: Server Down

Postby Private Tiger » Mon Apr 27, 2015 11:26 am

Yes, there is an issue with the routing into the server at the moment. Nothing we can do.

It's been like this for a good 7 hours now, I'm putting on the re-direct again as a temporary fix for you guys to have a place to get your killing spree on. Normal service will resume ASAP. We could be waiting 10mins or 10 hours.

If the server has become to troublesome for the redirect to function we are in the server list as a[DB] Test Zone. OR connect through console with "connect 162.248.95.190:28950"
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Re: Server Down

Postby McLaren » Mon Apr 27, 2015 12:14 pm

Please post your trace route to the server. I want to see if you all are getting the same issues as I am. I also submitted a ticket with GameServers.

Start -> Run (or Windows Key + R) -> Type "cmd" -> hit enter -> type tracert 8.6.74.23 - Hide your IP address (usually on line 2) and paste result here.

Here is mine:

Tracing route to 8.68.74.23 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 5 ms 4 ms 4 ms L100.PRVDRI-VFTTP-20.verizon-gni.net [MY IP]
3 10 ms 6 ms 7 ms G0-6-5-2.PRVDRI-LCR-21.verizon-gni.net [100.41.193.66]
4 13 ms 12 ms 11 ms xe-8-0-2-0.NY5030-BB-RTR1.verizon-gni.net [130.81.163.
5 14 ms 21 ms 14 ms 0.ae3.XL4.NYC1.ALTER.NET [152.63.0.53]
6 * * * Request timed out.
7 12 ms 11 ms 12 ms 0.ae1.BR3.NYC4.ALTER.NET [140.222.229.97]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.

Trace complete.
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Re: Server Down

Postby Private Tiger » Mon Apr 27, 2015 12:30 pm

1 <1 ms <1 ms <1 ms router [192.168.1.1]
2 13 ms 12 ms 12 ms lo0.1330.central10.pcl-bng01.plus.net [me]
3 13 ms 12 ms 17 ms irb.10.PCL-CR01.plus.net [84.93.249.81]
4 14 ms 13 ms 13 ms 195.99.126.96
5 13 ms 13 ms 14 ms core4-te0-0-0-19.faraday.ukcore.bt.net [109.159.249.47]
6 16 ms 15 ms 15 ms core2-Te0-4-0-6.ealing.ukcore.bt.net [213.121.193.72]
7 13 ms 13 ms 13 ms transit2-xe9-1-0.ealing.ukcore.bt.net [62.6.200.187]
8 14 ms 13 ms 13 ms t2c4-xe-9-3-0-0.uk-eal.eu.bt.net [166.49.168.61]

9 * * * Request timed out.
10 108 ms 109 ms 270 ms ae-11-11.car1.StLouis1.Level3.net [4.69.132.185]

11 108 ms 108 ms 108 ms ae-11-11.car1.StLouis1.Level3.net [4.69.132.185]

12 108 ms 108 ms 108 ms CHOOPA-LLC.car1.StLouis1.Level3.net [4.53.161.98
]
13 108 ms 108 ms 108 ms 8.6.74.23
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Re: Server Down

Postby McLaren » Mon Apr 27, 2015 12:36 pm

Finally got through here...

Tracing route to 8.6.74.23 over a maximum of 30 hops

1 <1 ms <1 ms <1 ms Wireless_Broadband_Router.home [192.168.1.1]
2 5 ms 4 ms 4 ms L100.PRVDRI-VFTTP-20.verizon-gni.net [My IP]
3 10 ms 9 ms 9 ms G0-6-5-2.PRVDRI-LCR-21.verizon-gni.net [100.41.193.66]
4 37 ms 12 ms 12 ms xe-8-0-4-0.NY5030-BB-RTR1.verizon-gni.net [130.81.163.6]
5 11 ms 14 ms 27 ms 0.ae13.XL3.NYC1.ALTER.NET [152.63.5.237]
6 * * * Request timed out.
7 10 ms 12 ms 11 ms 0.ae2.BR3.NYC4.ALTER.NET [140.222.229.99]
8 * * * Request timed out.
9 38 ms 34 ms 44 ms ae-11-11.car1.StLouis1.Level3.net [4.69.132.185]
10 35 ms 34 ms 37 ms ae-11-11.car1.StLouis1.Level3.net [4.69.132.185]
11 35 ms 36 ms 37 ms CHOOPA-LLC.car1.StLouis1.Level3.net [4.53.161.98]
12 36 ms 36 ms 37 ms 8.6.74.23

Trace complete.
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Re: Server Down

Postby [DB]Dirtyboy » Mon Apr 27, 2015 3:46 pm

Would be nice to have rcon password for this server. My tracert is very good.
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Re: Server Down

Postby Private Tiger » Mon Apr 27, 2015 6:11 pm

Hi DB, I PM-ed DG as soon as the redirect was active to let her know the rcon is the same as the main server.

The tracert is still having occasional 300+ spikes from this end at the stlouis level3 point. But ontop of that ever since the guy at gameservers fixed the runaway process he said it would be backup in the next 5-10mins but the server is flat out offline. Since that support ticket was sent it seems to have been offline. Maybe they are still working on it, hopefully they are!
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Re: Server Down

Postby Private Tiger » Mon Apr 27, 2015 6:13 pm

As I was writing that they seem to have corrected it, yay
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Re: Server Down

Postby Private Tiger » Mon Apr 27, 2015 6:51 pm

All seems good now. Normal service has resumed.
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Re: Server Down

Postby McLaren » Tue Apr 28, 2015 5:59 pm

Server has been running stable for 24 hours - Topic closed
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